Terms of service
Terms and Conditions
Last updated: September 23, 2025
GENERAL INFORMATION
This website (www.mitozz.shop) and the e-commerce are operated by Nutripharma Technologies LLC (“Mitozz.shop”, “we”, “us”, “our”).
Principal office: 117 Northeast 1st Avenue, Miami, FL 33132, USA
Mailing address: 117 NE 1st Avenue, 9th Floor #1032, Miami, FL 33132, USA
Phone: +1 (786) 600-4212
Email: support@mitozz.shop
By visiting our site or purchasing, you engage in the “Service” and agree to these Terms of Service (“Terms”), including referenced policies (such as the Privacy Policy and Refund/Guarantee Policy). These Terms apply to all site users.
We may update these Terms at any time by posting changes on this page. Continued use of the site implies acceptance of updates.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform.
SECTION 1: ONLINE STORE TERMS
By accepting these Terms, you represent that you are of legal age in your country of residence, or that you are of legal age and have given us your consent to allow any minors to use this site. You may not use our products for illegal or unauthorized purposes nor violate any laws (including copyright laws) in your jurisdiction. Transmission of viruses, malware, or malicious code is strictly prohibited. Violation will result in immediate termination of Services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card data) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card data is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
SECTION 3: ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be solely relied upon. Any reliance is at your own risk.
SECTION 4: MODIFICATIONS TO SERVICE AND PRICES
Prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.
SECTION 5: PRODUCTS OR SERVICES
Our products are nutraceutical supplements (not drugs). They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the U.S. FDA. Images and colors are for reference only. We may limit sales by person, region, or jurisdiction and may limit quantities. Product descriptions and pricing may change without notice.
International Sales and Shipping: We sell from the United States to multiple countries. Delivery times are estimates only. Customers are responsible for import duties, taxes, brokerage, and customs clearance in their own country. We do not under-declare value or mark packages as “gift.”
SECTION 6: ORDERS, BILLING & ACCOUNT INFORMATION
We may refuse, limit, or cancel orders at our sole discretion (including suspected fraud, reseller activity, or errors in inventory). If we modify or cancel an order, we will attempt to notify you by email, billing address, or phone number provided.
You agree to provide current, complete, and accurate information for all purchases and accounts, including email, addresses, and payment details.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools “as is” and without warranties. Your use is at your own risk, and you should review the terms provided by such third parties.
SECTION 8: THIRD-PARTY LINKS
Our site may include third-party content, products, or links. We are not responsible for examining or evaluating such materials and disclaim all liability for them. Review third-party policies before transactions.
SECTION 9: USER COMMENTS & SUBMISSIONS
If you send us creative ideas, suggestions, or materials (“Comments”), you grant us the right to edit, copy, publish, distribute, translate, and use them without restrictions or compensation. We may monitor, edit, or remove content deemed unlawful, offensive, or in violation of these Terms. You are solely responsible for your Comments.
SECTION 10: PERSONAL INFORMATION
Submission of your personal information is governed by our Privacy Policy:
https://www.mitozz.shop/policies/privacy-policy
SECTION 11: ERRORS, INACCURACIES & OMISSIONS
From time to time, information may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, shipping times). We reserve the right to correct such errors and update or cancel orders accordingly, at any time without notice.
SECTION 12: PROHIBITED USES
In addition to other prohibitions, you may not use the site or its content for: (a) unlawful purposes; (b) violating laws/regulations; (c) infringing intellectual property; (d) harassment or discrimination; (e) submitting false information; (f) transmitting malware/viruses; (g) collecting personal data of others; (h) spamming/phishing/scraping; (i) obscene or immoral purposes; (j) interfering with security features. Violation may result in termination of Services.
SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Use is at your sole risk. The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.
In no event shall Nutripharma Technologies LLC/Mitozz.shop, or its directors, employees, affiliates, contractors, suppliers, or licensors be liable for indirect, incidental, punitive, or consequential damages (including loss of profits, data, or savings). Where limitations are not allowed, liability will be limited to the amount paid for the product.
SECTION 14: REFUNDS/QUALITY GUARANTEE (NO RETURNS)
All sales are final. No returns or exchanges due to the nature of ingestible products. Quality Guarantee: If your order arrives damaged, defective, incorrect, or incomplete, contact us within 7 days of delivery at support@mitozz.shop with order number, photos, and description. If verified, we will either replace the product or refund the product price (at our discretion). This guarantee excludes misuse, storage outside label conditions, or delays outside our control (customs/shipping).
Full details: https://www.mitozz.shop/policies/refund-policy
SECTION 15: INDEMNIFICATION
You agree to indemnify and hold harmless Nutripharma Technologies LLC, its affiliates, and staff against claims arising from your breach of these Terms or violation of laws/third-party rights, including reasonable attorney’s fees.
SECTION 16: SEVERABILITY
If any provision is found invalid, the remainder of the Terms shall continue in full force.
SECTION 17: TERMINATION
We may terminate Services if you breach these Terms. You may terminate by notifying us and discontinuing use.
SECTION 18: ENTIRE AGREEMENT
These Terms, along with published policies, constitute the entire agreement between you and us, superseding prior agreements or communications.
SECTION 19: GOVERNING LAW & JURISDICTION
These Terms and any related agreements shall be governed by the laws of the State of Florida, USA, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.
SECTION 20: CHANGES TO TERMS
We may update or replace these Terms at our discretion by posting changes on the Site. Continued use constitutes acceptance.
SECTION 21: CONTACT INFORMATION
Nutripharma Technologies LLC
117 Northeast 1st Avenue, Miami, FL 33132, USA
117 NE 1st Avenue, 9th Floor #1032, Miami, FL 33132, USA
Phone: +1 (786) 600-4212
Email: support@mitozz.shop